Shipping policy
Effective Date: June 8, 2026
Thank you for shopping with Eliteturath. We are committed to delivering our handcrafted Moroccan traditional tables and artisan furniture safely and efficiently. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery.
Order Processing
All orders are processed within 1–5 business days after payment confirmation. During periods of high demand, processing times may be slightly extended.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information when available.
Shipping Time
Our estimated shipping times range from 2 to 3 weeks, depending on your location, product availability, and the shipping method selected at checkout.
Please note that:
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International shipments may require additional delivery time due to customs clearance procedures.
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Delivery estimates are not guaranteed and may vary based on local postal services and carrier performance.
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Handcrafted and custom-made products may require additional preparation time before shipment.
Free Shipping
We are pleased to offer free shipping on all orders placed through Eliteturath.
There are no additional shipping charges at checkout unless otherwise stated for special services or remote delivery locations.
Order Tracking
Once your order has been shipped, you will receive tracking details via email, allowing you to monitor the progress of your shipment.
If you have not received tracking information or require assistance regarding your order status, please contact our customer support team.
Shipping Destinations
Eliteturath ships to customers in the United Kingdom and a selection of international destinations.
Shipping availability may vary depending on local regulations, carrier coverage, and product restrictions.
At this time, we do not ship to:
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PO Box addresses
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APO/FPO military addresses
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Certain restricted regions where shipping services are unavailable
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price unless explicitly stated otherwise.
We recommend checking your country's import regulations before placing an order.
Delayed Shipments
While we make every effort to ensure timely delivery, unforeseen circumstances may occasionally cause delays, including:
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Severe weather conditions
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Customs inspections
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Transportation disruptions
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Carrier service interruptions
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Peak holiday shipping periods
If a significant delay affects your shipment, we will make reasonable efforts to keep you informed and assist in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Eliteturath is not responsible for delays, losses, or additional costs resulting from incorrect or incomplete shipping addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at:
Email: contact@eliteturath.com
When reporting a damaged shipment, please include photographs of the package and product so that we can investigate the matter with the carrier.
Contact Us
If you have any questions regarding this Shipping Policy or need assistance with your order, please contact us:
Email: contact@eliteturath.com
Thank You
Thank you for choosing Eliteturath. We appreciate your trust in our handcrafted Moroccan furniture and artisan products and are committed to providing a reliable and enjoyable shipping experience.